Vila Hostess (m/f)
Vila Hostess (m/f)
Vila Vita Parc
11/08/2023 10:25:47
We are looking for a hardworking and warm-hearted person to provide preparatory support for the private Villas and care of our guests in one of our guesthouses. This position is an absolute position of trust requiring an excellent reputation and very good references.
YOUR QUALIFICATIONS
At least 3 to 5 years of proven professional experience from a similar position (Butlter, others);
Impeccable reputation and very good references from previous employers;
knowledge in F&B management and operation;
English, fluent in spoken and written (mandatory);
Car driving licence.
YOUR COMPETENCE
High level of commitment and motivation for the job and the activity;
Well-groomed, confident appearance and demeanour;
Absolute discretion are among your highest values;
Strong sense of responsibility, organisational talent, accuracy and attention to detail;
Clear and high guest orientation, commitment to quality and excellence of services;
Willingness to work and live in the Algarve, Southern Portugal;
Independent and reliable approach to work;
Flexible working hours with all-time mobile accessibility and willingness to work weekends, ability to work under last-minute and commitment.
THE POSITION
Organising and ensuring the running of the entire household;
Leading a family team of up to 12 people;
Coordination and cooperation with other VILA VITA departments;
Coordination with F&B area a creative breakfast, lunch and dinner meals;
Ensuring personalised service to invited private guests;
Looking after guests (incentive groups) on a weekly basis and organising (if necessary also accompanying) local excursions;
Guest care in case of illness or accident (doctor, hospital, pharmacy);
Supervising and supporting, with the due cleaning work in the interior and exterior areas;
Ensuring maintenance of the in-house car;
Guarantee the standards compliance;
Ensure satisfaction and loyalty through the professional and proactive attitude, in order to anticipate and exceed the needs and expectations of the provision of service and quality to customers.
YOUR PERSPECTIVES
Your next career step;
Training appropriate to the role;
Integration in a solid company of Leading Hotels of The World;
Integration in a diverse team with an excellent organisational environment;
Living in a quiet, peaceful and sunny location.
Passionate about Algarve
People
Excellence
Talent
Careers
Service
Development
Sustainability
Life Balance
